Trade Support

What we do

customer supportBord na Móna Horticulture is a supplier of professional and consumer horticulture products to the Irish, UK and International Markets.

Consumer products are supplied through a large number of well-known retailers, garden centres, DIY and hardware stores.

Professional grade products are supplied through garden centres or directly to the end customer and consumer in some cases.

What are our customer service goals?

Bord na Móna are dedicated to serving your needs and will endeavour to process every order on the working day it is received.

Bord na Móna will endeavour to deliver your retail order within 4 working days of receiving your order. Lead times for professional grade product may be vary, depending on the nature of the product. Your sales representative will advise you of our lead times once an order is place.

Customer queries

Should you have any queries, please let us know and we’ll get back to you as soon as we can.

How can I order retail product?

All retail orders can be processed through the system below – using phone, fax or email.

How can I order professional product?

Due to the nature of professional grade product, please contact a Sales Rep in your area to discuss your specific needs.

Order processing

All orders are received into our central Customer Services Team via phone, fax, email or through our network of Sales Representatives.

Our contact details are as follows:
Email: cshort@bnm.ie
Phone: +353-45-439886
Fax: +353-45-439887

Hours of business

July to February: Monday to Friday 08.45 -13.00 and 13.30 – 17.30

March to June: Monday to Friday 08.00 – 17.30